🚨

Report Fraud or Suspicious Activity

Every report helps protect the Rooms4You community. If you believe someone is attempting to scam you, impersonate Rooms4You, or advertise a fraudulent listing, please let us know as soon as possible.

🤝 Why Your Report Matters

Fraud reports help us investigate suspicious activity, remove fake listings, identify repeat offenders, improve platform security, and protect other tenants and landlords.

Even if you're unsure whether something is a scam, we'd rather investigate it than have someone else become a victim.

🚩 What Should You Report?

✅ Fake landlords
✅ Fake listings
✅ Deposit scams
✅ Fake WhatsApp messages
✅ Fake Rooms4You emails
✅ Someone pretending to work for Rooms4You
✅ Suspicious payment requests
✅ Any behaviour that feels dishonest or unsafe

📋 Helpful Information to Include

  • ✔ Listing link (if available)
  • ✔ Name of the landlord or tenant
  • ✔ Phone number used
  • ✔ Email address used
  • ✔ WhatsApp screenshots
  • ✔ Payment details requested
  • ✔ Dates and times
  • ✔ A brief description of what happened

📨 Report Fraud

Until our in-app reporting system is available, you can contact the Rooms4You Trust & Safety Team directly.

📧 Email

safety@rooms4you.co.za

📞 Phone

071 724 3852

🌐 Website

rooms4you.co.za

📱 Instagram

@Rooms4youZA

🔍 What Happens After You Report?

  1. We acknowledge receipt of your report.
  2. Our Trust & Safety Team reviews the information provided.
  3. We investigate the listing or account involved.
  4. If necessary, we may temporarily restrict or remove content while the investigation is underway.
  5. Where appropriate, additional verification or evidence may be requested.

🔒 Your Privacy

We treat fraud reports confidentially. Information you provide will be used to investigate the reported activity and improve the safety of the platform. We will only share information when required by law or as necessary to investigate and address fraudulent behaviour.

🚀 Coming Soon

  • 📝 In-app fraud reporting
  • 📎 Screenshot uploads
  • 📍 Report directly from listings
  • 📊 Report tracking
  • 🔔 Investigation updates
  • 🚫 One-click account reporting
❤️

Thank You

Every report helps make Rooms4You safer for students, young professionals, families, landlords, and everyone looking for a place to call home. Together, we're building a trusted rental community across South Africa.